Outages:

Intermittent connection on Draytek routers

We have been made aware of an issue affecting Draytek routers causing frequent connection drops.

This appears to be resolved by updating the Router.

Please request assistance from your IT support if you are unsure how to do this.

Upcoming maintenance:

We have been advised by Cityfibre they will be performing some upcoming maintenance of their FTTP network. The details can be found below.

Please Note: This maintenance notice only applies to services using an FHxxxxx account number.

Date: 1st April 2025

Between 00:01am - 06:00am

Date: 2nd April 2025

Between 00:01am - 06:00am

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Outages will be expected within the timeframes provided.

Apologies for any inconvenience it may cause.